Infrastructure issues causing platform downtime
Incident Report for Quantive
Resolved
This incident has been resolved.
Posted Oct 05, 2022 - 13:59 UTC
Monitoring
The infrastructure issue has been resolved. We are monitoring the system stability. All services are back to fully operational
Posted Oct 05, 2022 - 13:19 UTC
Update
We are continuing to work on a fix for this issue.
Posted Oct 05, 2022 - 13:17 UTC
Identified
An issue with our infrastructure provider is causing downtime for Gtmhub accounts in our EU Data center. We are working with our infrastructure partner to resolve this as quickly as possible. Expected improvement in the next 20 minutes.
Posted Oct 05, 2022 - 13:15 UTC
This incident affected: Results EU (Web Application, Authentication API, OKRs API, Background Data Synchronisation, Comments API, Filter Definitions API, Insights API, Teams API, Timeline API, Search API, Marketplace, Extensibility API).