Temporary unavailability of Quantive PI services across all production data centers

Incident Report for Quantive

Resolved

This incident has been resolved.

Posted Nov 18, 2024 - 16:30 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 18, 2024 - 14:18 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Nov 18, 2024 - 13:53 UTC

Update

We are investigating an issue affecting our Platform Intelligence capabilities. The issue is isolated to all places in the platform where Quantive provides intelligent suggestions (for example for generating OKRs, or suggesting an OKR name, description, etc.). Currently users will see an "Unable to suggest [item type]" message instead of a suggestion.

Posted Nov 18, 2024 - 13:29 UTC

Investigating

We are currently investigating this issue.

Posted Nov 18, 2024 - 13:18 UTC

This incident affected: Results(SA) (Platform Intelligence), Results(AS) (Platform Intelligence), Results(EU) (Platform Intelligence), and Results(US) (Platform Intelligence).