Increased error rate when logging in to the account

Incident Report for Quantive

Resolved

This incident has been resolved.
Posted May 27, 2025 - 19:14 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 27, 2025 - 17:01 UTC

Identified

The issue has been identified. An incident on one of the systems we integrate with is causing sporadic issues with logging in. We will monitor the incident on their end and update ours accordingly.
Posted May 27, 2025 - 14:07 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 27, 2025 - 14:01 UTC

Investigating

We are observing an increase in failed logins. Affected users might not be able to log in to their account.
Posted May 27, 2025 - 13:44 UTC
This incident affected: Results(EU) (Web Application).
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